返品・交換(日本国内)
弊社取扱商品の特性上、お客様のご都合による返品・交換はお受付出来ませんので、ご注文の際は、十分なご検討をお願い致します。ですが万が一お気に召さない場合は、商品到着後14日以内にご連絡いただき、付属品等当社よりお送りした商品をすべて梱包の上お送り下さい。当社で商品を確認させていただき、傷や汚れ等のダメージ無い場合と、未使用の場合のみ返品をお受けいたします。お客様のご覧になるパソコン環境やモニターによって実際の商品と商品画像の色が若干異なる場合がございますのでご了承ください。
RETURNS ( Foreign countries )
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted: (if applicable)
* Styling tool that have obvious signs of use.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at finalcut@d-corporation.co.jp
Exchanges
To return your product, you should mail your product to: 98-5 Doida-Cho Matsuyama-Shi Ehime-Ken Japan.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.